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An Australian Shepherd With Facial Nerve Damage Who Can't Blink

by Darlene
(Tulare, Ca. U.S.A.)

Reader Question
We were having digging problems with two of our dogs. As a last resort, my husband installed an invisible fence along the fence line. When our Australian Shepherd, Jazz, got into the zone, she started shaking, drooling, and wouldn't leave the zone. As a result of this the vet has determined that she has received nerve damage to the right side of her face. He said she may recover in time but because of her not being able to blink she has a chance of losing her eye. My question is, is there anything I can do to keep her eye moist so it won't dry out? Are there drops or anything that I can do? Other than this she is in very good health.


Answer from Our Team

We're sorry about Jazz. When the facial nerve is damaged, a dog can't blink properly and may drool from that side. Some dogs recover over weeks to months, but in the meantime the eye needs protecting, because an eye that can't blink dries out and can develop painful ulcers.

Yes, there is a lot you can do. Ask your vet which lubricating eye gel or drops to use and how often to use them. Your vet can also measure Jazz's tear production and check the eye surface with a dye test for scratches or ulcers, and recheck it regularly. Watch for squinting, redness, cloudiness or discharge, and see your vet the same day if you notice any of these, because eye ulcers can get worse quickly.

Food and drool can also collect in the cheek on the affected side, so gently wipe her lips and mouth after meals.

See why dogs drool and eye ulcers in dogs.

This is general information, not a diagnosis. Please follow your own vet's advice.

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